At Javon Trek, we aim to deliver your gear quickly, safely, and efficiently. Below is our shipping policy outlining how we handle orders and deliveries.
1. Shipping Method
All orders are shipped using reliable delivery services and are fulfilled through Cash on Delivery (COD) only. Please ensure someone is available to receive the package and make payment upon delivery.
2. Processing Time
Orders are typically processed within 1–3 days after confirmation. You will receive a confirmation message once your order is prepared for dispatch.
3. Delivery Time
Once dispatched, delivery typically occurs within 1–3 days, depending on your location and courier availability. Delays due to weather or regional constraints may occur, but we do our best to ensure timely delivery.
4. Shipping Availability
We currently deliver to selected serviceable areas. If your address falls outside our delivery network, we will notify you promptly.
5. Failed Deliveries
If delivery attempts fail due to incorrect address, unavailability, or refusal to accept, your order may be canceled. Continued failed delivery attempts may affect future ordering privileges.
6. Packaging
All products are securely packaged to prevent damage during transit. If you notice any visible damage upon delivery, please notify us immediately with photos and your order details.
7. Contact Us
For questions about your shipment or delivery, feel free to contact us at:
Email: [email protected]